Job Description

NCC is seeking a Sales Operations Manager to help support our sales team as we manage incredible growth and new vertical expansion. The Sales Operations Manager plays a key role in our expanding organization and is responsible for the development, execution, and optimization of programs that improve company performance. We are looking for someone who can plan, build, manage, and measure cross-functional projects and sales operations programs and execute content while working with subject matter experts. This role requires someone who can work well within all levels of an organization, from the C-suite to individual contributors. If you are a person who enjoys building, growing, and improving workflows, reporting, playbooks, and results and thrives in fast-paced, collaborative environments, you will be a strong candidate. 

The right candidate will also be able to manage multiple projects simultaneously and be comfortable with elevated ownership and accountability. (Project management is only one component of this role, so Six Sigma or PMM-certified individuals should only apply if interested in ongoing sales operations management/KPIs and content creation.)

This position is a hybrid role based in Austin, TX

What You'll Do; 

• Simultaneously manage multiple projects and initiatives
• Work very collaboratively with leaders and others across the organization to drive projects and programs that improve sales
• Personally facilitate and execute content creation by working with subject matter experts and leaders
• Work closely with Salesforce administrators and Finance on processes to measure, track, analyze, and report on results, including sales KPIs and programs
• Manage cross-functional projects with Marketing
• Do primary research on vendors and contractors
• Draw conclusions and make recommendations on new programs/improvements using data.
• Create promotions to grow revenue, including sales motions for execution
• Develop a strong understanding of the product solution and audience(s)
• Facilitate and create sales enablement content
• Display strong aptitude for detail, organizing, and accountability
• Have a mindset and work ethic to drive results and strive for improvement

You'll Have:  

• Bachelor’s degree in business, communications, or relevant field of study
• 5+ years in Sales Operations, Program Management, or Program Operations
• Experience tracking, analyzing, and reporting program results (prefer: Salesforce, Marketo)
• Experience developing marketing content. 
• Experience using data analysis and reporting tools (e.g., Tableau, PowerBI)
• Knowledge of standard Windows software suite with strong use of Excel
• Do what you say, meet your commitments, and deliver a positive impact
• Unafraid to try new things and challenge yourself to constantly improve
• Analytical with a natural curiosity to measure, test, learn, and iterate to deliver the best results possible
• Proactively engaging with stakeholders and supporting one another
• Ability to thrive in a nimble environment while acting with a sense of urgency and purpose
• Superior oral and written communication skills with an innate attention to detail

HIRING TIMELINE: 

• Phone Screen with Recruiter
• Video Interview with the Hiring Manager 
• Panel Video Interview with Hiring Manager and Key Stakeholders
• Complete Exercise 
• Offer 

WHAT WE OFFER

Competitive salary, unlimited PTO, great benefits, and a culture of inclusivity where our Core Values are geared towards aspirational, entrepreneurial, impactful individuals who want to work as One Team in a respectful work environment.

ABOUT US

National Credit Center (NCC) is a leading comprehensive data and software solutions provider that enables auto dealerships nationwide to increase sales, drive user engagement, and improve operational efficiencies.

Our mission is to Deliver insightful, data-driven solutions that enable our customers to optimize profitable decisions.  

Please visit our website at for company, services, and product information.

We are an equal employment opportunity employer and a drug-free workplace.

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