Job Description

Job Description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. 

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Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.   With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

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Astound Broadband is currently searching for an Enterprise Account Executive in our Boston, MA office. This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

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The primary position responsibilities will include, but are not limited to :

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• Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
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• Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.
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• Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
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• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
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• Respond to demand sales requests
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• Supports others within the sales/service team to achieve customer satisfaction
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Our ideal candidate will possess :

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• Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
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• Ability to sell to C level executives within an organization
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• Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
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• Technical skills related to network and transmission design and local access services
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• Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
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• Operational understanding of telecommunications ordering, provisioning, and billing processes
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• Working knowledge of general marketing principle tools and processes
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• Skills necessary for decision making and maintaining customer retention
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• Strong interpersonal skills
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• Minimum 5 years’ experience selling B2B in technology environment
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• Exceptional presentation, negotiation and closing skills
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• Seasoned experience building a base of business
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• Must possess a valid driver's license and maintain clean driving record
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  Education

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• High School Diploma or equivalent required
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• 2-4 year College degree or equivalent experience preferred
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We're Proud to Offer a Comprehensive Benefits Package Including:

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• 401k with employer match
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• Insurance options including: medical, dental, vision, life and STD insurance
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• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)
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• Paid Holidays: 7 days per year
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• Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)
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• Tuition reimbursement program
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• Employee discount program
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The base salary range in Massachusetts for this position is $80K - $85K/year, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.

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Commissions at plan: Targeted commissions at full attainment are $32,400 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

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Our Mission Statement:

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* Take care of our customers

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* Take care of each other

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* Do what we say we are going to do

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* Have fun

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Diverse Workforce / EEO :

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Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

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CCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Tags

Holiday work, For contractors, Local area,

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