Job Description

Join our incredible team at our newest kitchen in New York! We give our guests access to an amazing selection of delicious menu options and culinary brands. We make two promises to our guests – great food and even better hospitality. By keeping these promises, we will keep guests coming back and secure our place and reputation as a highly successful and respected hospitality organization for generations to come. In the hotel/restaurant business, there is no such thing as a one man show, so we rely on all our staff to do their part. The Runner is a critical part of our team. Their role will be crucial in delivering the best possible experience for our guests! 


Our Runners are  responsible for:

• Deliver food orders to customers quickly and accurately on foot, e-scooter or e-bike
• Ensure orders are packed and prepared accurately and quality checked
• Ensure orders are delivered to correct delivery location in correct delivery mode (i.e. room service vs. off premise)
• Uphold sanitation and food safety principles
• Maintain cleanliness of work areas as well as guest areas
• Waste management 
• Follows daily opening and closing runner duties set by the Manager 
• Complete daily checklists for specific role responsibilities 
• Log pertinent waste and production information daily 
• Handle the kitchen phone to assist guests 
• Relays necessary guest concerns/feedback to management effectively to ensure quality control and guest satisfaction
• Works hand in hand with managers, runners, cooks and hotel staff in a safe, respectful manner 
• Following all company policies and procedures 

Here are the  job qualifications we are looking for:

• Experience as Food Expeditor or similar role in a fast-paced restaurant environment
• Understanding of hygiene and safety protocols and standards
• Ability to be on your feet for long periods of time
• Multi-Tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment
• Be able to walk and stand during entire shift
• Be able to lift up to 30 lbs.
• Be able to stand and walk around throughout an 8 hour shift
• Food Handlers/Serve Safe certification
• Weekend availability required

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