The Revenue Manager will be responsible for overseeing and managing the company’s revenue recognition processes and analysis, including contract reviews, preparation and maintenance of the deferred revenue schedules, reviewing revenue accruals and preparing LTV fluctuation analysis. This role will also work closely with cross-functional teams such as Sales, Operations and FP&A to ensure the accuracy of revenue data and monthly analysis. The ideal candidate will have experience in revenue recognition, data analysis and robust communication across departments to facilitate data accuracy and operational efficiency.
Key Responsibilities:
Revenue Recognition:
· Manage the monthly, quarterly, and annual revenue close processes, ensuring timely, accurate recognition of revenue in accordance with applicable accounting standards.
· Develop and implement procedures to assess and recognize revenue for complex contracts, multi-element arrangements, and performance obligations, ensuring consistency and accuracy across business units.
· Provide technical accounting guidance on complex revenue recognition issues, including customer-specific contract terms and performance obligations, ensuring alignment with the company’s strategic goals.
· Develop a robust process for tracking, documenting and accounting revenue from new business, including renewals and amendments, ensuring all aspects of the revenue lifecycle are appropriately accounted for.
Review of Long-Term Value (LTV) Assessments:
· Lead the monthly analysis of Long-Term Value (LTV) to assess their impact on business performance, profitability, and long-term growth strategies, providing recommendations to senior leadership on potential adjustments to business models and pricing strategies.
· Oversee the documentation, reporting, and presentation of LTV assessments for internal stakeholders and external auditors, ensuring alignment with regulatory guidelines and corporate policies.
· Partner with the FP&A teams to incorporate LTV insights into forecasting, budgeting, and business strategy discussions, driving alignment between finance and business operations.
Deferred Revenue Management:
· Manage and oversee the entire lifecycle of deferred revenue, including accurate classification, recognition, and reconciliation in the general ledger.
· Develop and implement policies to monitor and assess deferred revenue balances, ensuring compliance with accounting standards and company policies.
· Lead the coordination with Billing, Sales, and Operations teams to ensure accurate and timely deferral and recognition of revenue for complex contracts with varying payment structures and milestones.
Revenue Accruals & Invoicing:
· Review revenue accruals, ensuring proper alignment with actual performance and consistent application of revenue recognition policies.
· Collaborate with the Operations team to monitor billing processes and identify discrepancies between accrued revenue, invoices, and actual revenue recognized, implementing corrective actions as necessary.
· Partner with cross-functional teams to optimize invoicing procedures, ensuring timely and accurate billing while maintaining compliance with revenue recognition policies.
Cost of Revenue Accounting & Analysis:
· Oversee the accounting and analysis of cost of revenue, ensuring costs are accurately captured and aligned with revenue recognition.
· Work with cross-functional teams to identify, allocate, and report on costs associated with production.
· Provide detailed cost analysis to support profitability assessments, including the calculation of gross margins and contribution margins at the business unit level.
· Analyze variances in cost of revenue and provide actionable insights to management for cost control and process improvement.
Business Unit P&L Review & Analysis:
· Oversee and analyze the Profit & Loss (P&L) statements for each business units, ensuring that revenue, cost of revenue, and other financial metrics are accurately accounted for.
· Conduct variance analysis of business unit P&Ls and collaborate with reporting team to provide insights into profitability trends, identifying key areas for improvement.
· Support senior management in preparing business unit-level financial reports and ensure that business strategies are aligned with financial objectives.
Cross-Departmental Communication & Collaboration:
· Serve as a strategic partner to Sales, Operations, and FP&A teams, ensuring clear communication and collaboration on key revenue matters such as contract terms, billing schedules, and recognition policies.
· Work with Legal and Sales teams to ensure that revenue recognition practices are aligned with contract terms and are consistently applied across all customer agreements.
· Lead the development of revenue-related reporting and analysis to provide insights into trends, opportunities, and risks to executive leadership.
· Act as the point of contact for all revenue-related matters, fostering clear, transparent communication across departments and resolving discrepancies in a timely and efficient manner.
Process Improvement :
· Identify, design, and implement process improvements to streamline revenue recognition, invoicing, and deferred revenue management processes.
· Lead initiatives to enhance automation, leveraging technology to reduce manual effort, improve accuracy, and ensure compliance with evolving standards and regulations.
· Establish and monitor key performance indicators (KPIs) to assess the effectiveness of revenue accounting processes and drive continuous improvements.
Team Leadership & Development:
· Manage, mentor, and develop a high-performing team of revenue accountants, providing guidance on technical accounting matters, process improvements, and career development.
· Foster a collaborative and dynamic team environment that encourages knowledge sharing, accountability, and continuous professional growth.
· Set clear objectives for team members, monitor progress, and provide regular feedback and coaching to ensure alignment with organizational goals.
Audit & Compliance:
· Coordinate with external auditors to ensure proper documentation and compliance with accounting standards.
· Assist with quarterly and year-end audits and tax filings, providing necessary schedules and reports.
· Lead internal audits related to brokerage revenue and LTV policies to ensure compliance with regulatory standards.
· Address any discrepancies or areas of concern related to LTV reviews and revenue recognition, recommending corrective actions when necessary.
Ad-hoc Projects:
· Lead or participate in special projects and provide analysis for business or financial strategy initiatives.
· Stay current with changes in accounting regulations and industry best practices.
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Qualifications
· Bachelor’s degree in Accounting, Finance, or a related field required.
· Minimum 6 years of experience in revenue accounting or related field, with at least 3 years in a management role, preferably in the brokerage or healthcare insurance industry.
· Extensive experience with ASC 606 revenue recognition, managing complex revenue models, and reviewing contracts for accurate revenue recognition.
· Experience reviewing revenue accruals and invoices processed by operations teams.
· Strong knowledge of GAAP, particularly revenue recognition principles under ASC 606, managing deferred revenue, and reviewing revenue accruals.
· Strong understanding of Long-Term Value (LTV) assessments, brokerage operations, and financial policies.
· Proficiency in Workday accounting software and Microsoft Excel.
· Excellent organizational, analytical, and problem-solving skills.
· Strong attention to detail and ability to prioritize and manage multiple tasks effectively.
· Excellent communication skills, with the ability to collaborate across departments and present complex financial information to non-financial stakeholders.
· Ability to work independently and as part of a team in a fast-paced environment.
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