The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience. The Restaurant Server will be tasked with the following duties, responsibilities, and assignments: Schedule dining reservations and arrange parties or special services; Ensure prompt and courteous service to guests; Answer telephone calls and process phone orders; Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items; Take food and beverage orders, relay orders to kitchen, and serve food to guests; Coordinate amenity delivery request in connection with the kitchen department; Monitors tables in assigned section ensuring all guests are served; Address guest complaints; Collect and process guest payments; Totals receipts at end of shift to verify sales and clear cash register; Ensures tips are reported properly for tax processing; Clear dirty table settings and prepare table for resetting; Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; Inspect dining room serving stations for neatness and cleanliness; Assist service staff as necessary to service guests in a timely manner; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Preferred Prior Experience: Six (6) months of previous customer service, restaurant and/or cashier experience. Preferred Education: High school diploma or equivalent. Required Licenses/ Certification: Food Safety Training certified or become certified within first 60 days of employment. Alcohol Awareness certified or become certified within first 60 days of employment. Preferred Technology: Previous experience with Micros operating system. Physical: Able to lift a minimum of 50lbs. Able to bend and squat repeatedly. Able to walk and stand for duration of scheduled shift. Other: Flexible to work days, evening, weekend and holiday shifts.
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