Job Description

Job Description

Job Description

Benefits:

• Bonus based on performance
• Flexible schedule
• 401(k) matching

Dispatcher Job Description:
The 1-Tom Plumber On-Call Dispatcher will work remotely, providing fast and friendly customer service to both internal and external customers. The dispatcher will manage after-hours calls for the on-call technicians and the day-to-day operations.

Responsibilities Include but are not limited to:
Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.

Job Requirements:

• Must live in middle Tennessee
• High School diploma or equivalent
• Ability to satisfactorily resolve client concerns
• Competency of basic computer programs
• Professional demeanor
• Self-motivated with a sense of urgency to complete tasks
• Able to work gracefully under pressure in a fast-paced environment
• Strong problem-solving abilities and attention to detail
• Reliable, trustworthy and punctual

Compensation: $25 per booked call

Flexible work from home options available.

Job Tags

Work from home, Flexible hours,

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