Job Description

At Frontline Insurance, we are on a mission to Make Things Better, and our Product Owner plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. 

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Product Owner, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Product Owner enjoys robust benefits: 

• Hybrid work schedule!


• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).


• Financial Security: 401k Retirement Plan with a generous 9% match


• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. 

What you can expect as a Product Owner: 

• Product Vision & Strategy
  
  
  
  • Support the product strategy and roadmap in alignment with organizational goals.
  
  
  • Understand user needs, market trends, and competitive landscape.
  
  
  • Learn and apply an understanding of the assigned Guidewire center and its capabilities to help guide development decisions.
  
  
  • Collaborate with technical teams to ensure user stories and backlog items are aligned with Guidewire system capabilities and integration points.
  
  
  • Serve as the primary point of contact for stakeholders and the development team regarding questions on the usability and functionality of the assigned Guidewire center, and to represent the development team and ensure clear communication of product capabilities and limitations.
  
  


• Backlog Management
  
  
  
  • Create, prioritize, and maintain a well-groomed product backlog.
  
  
  • Write clear and actionable user stories with acceptance criteria.
  
  
  • Ensure backlog items are ready for development according to definition of ready (DoR).
  
  


• Agile Delivery
  
  
  
  • Assist in documenting and refining requirements for enhancements or changes within the assigned Guidewire module.
  
  
  • Serve as the primary point of contact for the development team regarding product requirements.
  
  
  • Participate in planning, daily stand-ups, refinement, and retrospectives.
  
  
  • Make real-time decisions on scope, priority, and trade-offs to meet release goals.
  
  


• Stakeholder Collaboration
  
  
  
  • Work with cross-functional teams including UX/UI, development, QA, and business operations.
  
  
  • Communicate progress, priorities, and risks effectively to stakeholders.
  
  
  • Gather feedback from internal and external users to refine product direction.
  
  


• Metrics & Continuous Improvement
  
  
  
  • Track product performance against KPIs and user satisfaction metrics.
  
  
  • Analyze user feedback and data to inform product enhancements and ensure the delivered product meets business needs.
  
  
  • Recommend process improvements to enhance delivery efficiency and product quality.
  
  

What we are looking for as a Product Owner: 

• Bachelor’s degree from an accredited college or equivalent industry experience of 1–3 years of as a Product Owner, Business Analyst, or in a related Agile role.


• Excellent communication and collaboration abilities both written and verbal.


• Strong analytical, problem-solving, and organizational skills.


• Ability to do research and work with subject matter experts and senior executive management.


• Insurance experience, preferably Property and Casualty Insurance domain.


• Experience with the Guidewire suite of products preferred.


• Experience with software development processes preferred.


• Certified Scrum Product Owner® (CSPO®) from Scrum Alliance or equivalent (recommended for entry-level Product Owners) preferred.

Why work for Frontline Insurance? 

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:  Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. 

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

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