Responsible for physician patient schedules, monitoring of physician call schedule changes, cash management, and ACD (Automated Call Delivery) oversight. Supports the training programs developed by the Site Operations Director/Reception Supervisor. Supports the Site Operations Director/Reception Supervisor in all strategic goals developed to collaborate with the Business Office, Clinical Department and St. Joseph Heritage Medical Group.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
Preferred qualifications:
Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school.
Medical Assistant Certification (CMA) upon hire.
2 years of Experience as a Receptionist Lead in an ambulatory or acute care setting.
MS Word, Excel and IDX experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Requsition ID: 319884
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 7520 PULMONOLOGY CA SONOMA COLLEGE
Address: CA Santa Rosa 585 W College Ave
Work Location: St Joseph Health Medical Grp-Pulm/Sleep Med-Santa Rosa
Workplace Type: On-site
Pay Range: $23.16 - $35.37
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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