Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.  

The Patient Care Coordinator (Ophthalmology)is responsible for overseeing and participating in day to day clinical care of patients. Employees are involved in direct patient care (in a clinic, in-home care, etc.) Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for the clinic. 

Schedule:  Monday – Friday, 7:30am-4pm PST

Location: 1145 Broadway, Seattle, WA 98122

Role Type: Full-Time Onsite

Primary Responsibilities:

• Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person
• Schedule and coordinate all patient appointments as directed
• Maintain an organized and clean work area, free of clutter
• Prepare all documentation and records with accuracy as directed or necessary for the patient’s care
• Meet or exceed the performance measures established by the Practice Management Department
• Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply
• Follow establish policy and procedures related to the position
• Participate and contribute in a team-based environment
• Maintain a team supportive attendance record
• Understand and deliver quality customer service that is consistent with the Polyclinic’s efforts in becoming a High Performance Organization
• Follow OSHA/WISHA (including usage of PPE) guidelines
• Follow HIPAA regulations
• Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of customer service experience

Preferred Qualifications:

• 1+ years of experience in a healthcare setting or medical field
• 6+ months of EMR (Electronic Medical Record) experience
• Knowledge/understanding of CPT/ICD-10 coding
• Excellent communication skills and phone etiquette

The salary range for this role is $16.88to $33.22per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Job Tags

Minimum wage, Holiday work, Full time, Temporary work, Work experience placement, Local area, Monday to Friday,

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