Job Description

Job Title: Senior O365 Exchange Administrator

Location: preferably on site Davie, FL, may consider remote for rockstars!

Position Type: C2H

Position Summary:

We are seeking a highly skilled Senior O365 Exchange Administrator to join our IT Infrastructure team. The ideal candidate will have extensive experience managing and administering Microsoft Exchange Online (O365), on-premise Exchange environments, and hybrid Exchange setups. This role requires strong technical expertise in messaging, collaboration tools, and enterprise email systems, with a focus on performance, reliability, security, and scalability.

Key Responsibilities:

• Administer and support Microsoft Exchange Online (Office 365), including hybrid Exchange environments.
• Manage the lifecycle of mailboxes, distribution groups, public folders, and shared mailboxes.
• Configure and maintain email security, including anti-spam, anti-malware, and data loss prevention (DLP) policies.
• Monitor and troubleshoot mail flow issues, ensuring high availability and performance.
• Perform migrations from on-prem Exchange to Exchange Online, including planning and execution.
• Maintain Exchange-related DNS records (MX, SPF, DKIM, DMARC) and support email deliverability.
• Develop and maintain PowerShell scripts for automation and reporting.
• Collaborate with IT Security to ensure compliance with enterprise policies and industry standards.
• Provide Tier 3 support for messaging-related incidents and service requests.
• Document system configurations, procedures, and troubleshooting guides.
• Stay current with Microsoft technologies, features, and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 7+ years of experience with Microsoft Exchange administration (including Exchange Online and Exchange Server 2013/2016/2019).
• Strong knowledge of Office 365 suite, Azure Active Directory, and Microsoft 365 security/compliance features.
• Experience with hybrid Exchange environments and Exchange Online migrations (Cutover, Staged, Hybrid).
• Proficiency in PowerShell scripting for automation and system management.
• Understanding of networking concepts (DNS, SMTP, as they relate to email systems.
• Familiarity with Microsoft Teams, SharePoint Online, and other O365 services is a plus.
• Strong problem-solving skills, attention to detail, and ability to work independently.
• Excellent communication and interpersonal skills.

Preferred Certifications:

• Microsoft 365 Certified: Messaging Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• ITIL Foundation or similar framework understanding is a plus.

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