Job Description

Job title: Field Service Representatives (Meter Readers)

Duration: 12+ Months

Location: Richmond, VA

The Department of Public Utilities Customer Service Division is hiring Field Service Representatives lo drive assigned routes and read meters using hand-held device to determine consumption for billing purposes, disconnect services for non-payment, reconnect services for new customers and paid delinquent accounts, locate and mark meters, enter results in appropriate systems, close service orders, perform meter changes, and other duties as assigned.

Qualifications

• Must have a valid driver's license with good driving record
• High School Diploma or equivalent
• Minimum of one (1) year of work experience
• Must be fully trained on assets including hand-held devices, meters and well the service territory
• Must be dependable, professional, and a great team player
• Great communication and active listening skills
• Possess critical thinking and problem-solving skills
• Basic computer knowledge
• Ability to use and operate tools in general toolbox
• Ability to read and interpret maps and GPS instruments and websites
• Ability to work independently with minimal supervision
• Ability to work long distances, squat, stoop, climb, reach, while performing the job
• Ability to continually bend and lift meter lids
• Ability to occasionally lift 60 pounds
• Ability to overcome physical barriers such as climbing through brush, getting off and on a truck mounted meter reading platform, and climbing vault ladders
• Ability to work in confined spaces safely and effectively
• Ability to work in all weather conditions
• Must pass a controlled substance (drug test for employment)

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