Work ScheduleFull Time | 8:30am - 5pm Monday through Friday BenefitsInsurance: medical, prescription, dental, vision, life, disabilityPaid Time Off: vacation, sick days, personal days, holidaysRetirement: 403(b) with match Education assistance and continuing educationRequirementsHigh School Diploma or equivalent requiredPrevious medical office experience and knowledge of medical terminology strongly preferredCompletion of medical reception course or Associate Degree preferredKnowledge of Insurance/Disability forms processing and FMLA regulationsStrong computer, phone and general office skillsAbility to multitaskMust possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skillsMust be flexible, willing to float and perform alternative shifts and assignments when necessaryResponsibilitiesProvides excellent customer service to all patients, visitors, employees, and healthcare partners. Schedules and registers patients.Answers phones promptly and courteously.Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals.Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department.Completes FMLA/disability paperwork and medical record requests.Why Hillsdale HospitalHillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.Additionally, Hillsdale Hospital is a 2023 Healthcare Top Workplaces winner! We are one of less than 200 healthcare organizations nationwide to be named to the list by Energage. This marks the organization's third Top Workplace win in the past year, including recognition as a 2022 Detroit Free Press Top Workplace in Michigan and 2023 Top Workplace USA. Our work environment has been recognized statewide, nationally and nationally within our unique industry. Equal Opportunity Employer
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