Job Description

Job Description

Job Description

• Position: IT Support Specialist
• Industry: Chemical Trading
• Salary: 50-60k range
• Location: Itasca, IL

Responsibilities

• Analyze problems/issues/inquiries ; be the first point of response; assign severity levels and follows through to resolution.
• Work with customers to resolve the issue using the tech.
• Perform configuration changes to Forms, workflows, security as directed.
• Provide maintenance on client workstations onsite/remotely.
• Maintain customer service skills when dealing with clients, vendors, and other Tech Impact partners.
• Manage users, Create, amend, and maintain security policies on the MDM while maintaining enforcement.
• Manage update, patches on devices manually or through MDM.
• Identify, design, and implement internal process improvements.
• Lead all aspects of user roll out activities when the project goes live.

Requirements

• 3+ years of work experience in relevant field.
• Bachelor’s degree in Information System, Systems Security, or a related field of study.
• Knowledge of Network and Infrastructure, Mobile Device Management, and IT security.
• Ability to attend late-night / early-morning meetings due to global meetings.
• Must be available for after hours and On-Call support as required.
• Japanese skill is plus

++++++++++++++++ Only qualified candidate will be contacted ++++++++++++++++

Company Description

We are a Talent Acquisition/People Operation (HR) group that connects people to careers and professional growth. Would you like to look for a new job opening to expand your career path or a new applicant for your opening position? Then you are in the right place to start!

TOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today.

As one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing.

We have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston.

We have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America.

Our Industries include:
●\tIT/Innovation
●\tManufacturing
●\tTrading
●\tLogistics
●\tEngineering
●\tOil & Gas
●\tCPA/Accounting
●\tFinance/Bank
●\tEntertainment

If you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location.

For more information, please visit our website.

Company Description

We are a Talent Acquisition/People Operation (HR) group that connects people to careers and professional growth. Would you like to look for a new job opening to expand your career path or a new applicant for your opening position? Then you are in the right place to start!\r\n\r\nTOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today. \r\n\r\nAs one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing. \r\n\r\nWe have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston. \r\n\r\nWe have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America.\r\n\r\nOur Industries include:\r\n●\tIT/Innovation\r\n●\tManufacturing\r\n●\tTrading \r\n●\tLogistics\r\n●\tEngineering \r\n●\tOil & Gas\r\n●\tCPA/Accounting \r\n●\tFinance/Bank\r\n●\tEntertainment\r\n\r\nIf you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location.\r\n\r\nFor more information, please visit our website.

Job Tags

Work experience placement, Remote job, Night shift, Early shift,

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