Job Description

Job Description

Job Description

The O’Gara Group is an award-winning factory-authorized dealer for Aston Martin, Bentley, Bugatti, Koenigsegg, Lamborghini, Maserati and Rolls-Royce Motor Cars, serving the Southern California area. We have three stunning locations situated in Beverly Hills, Westlake Village, and La Jolla. Through unparalleled performance, O’Gara has become respected as one of the largest and most prestigious dealer groups in the entire world.

Our Mission:

The O’Gara experience sets the bar higher than any other dealer group due to our innovative thinking and drive to push the entire industry forward. We strive to create a lifetime relationship with our clients by exceeding every expectation of their car buying experience. We believe building relationships start with our employees. We understand each employee of the O’Gara Coach team has an essential role in creating the individualized service we give each of our clients. We recognize the importance of employee satisfaction and provide ongoing training, development, and growth to our employees.

What You’re Applying For:

O’Gara Coach Company, LLC is seeking an IT Assistant. This is a support role, performing in-house and remote troubleshooting and deploying as a field resource as needed. The ideal candidate will possess high quality, professional customer service. Understanding and anticipating needs within the I.T environment is paramount.

Skills & Qualifications:

• Experience managing Windows 10, iOS, Android and Mac OS X (Bootcamped environment)
• Experience managing Microsoft Office & Office 365.
• Experience supporting Microsoft Exchange and Outlook environments.
• Experience supporting remote access over broadband and Splashtop.
• Experience deploying and configuring desktop computers and laptops
• Experience managing Windows security and configuring third party security tools.
• Experience in managing and supporting audio/visual equipment.

Responsibilities include:

• Provide “Top Shelf” customer service to all internal clients.
  
• Hands-on Helpdesk and Desktop support.
• Providing technical expertise and assistance for future IT projects.
• Assist Director and IT Manager with various duties and projects.
• Frequent travel required to local satellite offices.
• Coordinating efforts with 3rd party IT resources for local support outside Los Angeles.

Minimum Requirements:

• Empathetic mindset and attitude.
• Excellent verbal and written communication.
• 2 - 3 years of experience in IT Helpdesk.
• Ability to learn and train others in the use of new products & technology.
• Experience working independently in a high-profile, high-pressure environment.
• Experience being the “go-to” person for all technical issues.

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

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