Job Description

Description: are made.

COMPETENCIES AND SKILLS :

1. Time management skills - Housekeepers often work on their own or they may work with a small group of other housekeepers and must complete a set number of cleanings each day. Being able to properly manage time and a set schedule is a key skill needed by housekeepers to ensure they complete all cleanings on time. They must also be punctual for cleaning appointments and finish cleaning in the time frame expected by the client.

2. Attention to detail - A housekeeper must be extremely detail-oriented to be effective at their housekeeping job. From organizing various household items to ensuring that floors and windows are clean and left streakless, these cleaning professionals need a keen eye for detail to successfully perform their duties. The more thorough a housekeeper is at completing their tasks, the better they will be at their job.

3. Communication skills - Housekeepers must regularly communicate with clients, coworkers and supervisors to ensure the expectations for each cleaning are thoroughly understood. Without good communication skills, a housekeeper may not meet the needs of the client or overlook important components required to complete a particular job.

4. Interpersonal skills - Housekeepers often work directly with clients and also must be able to work well with others to be successful at their job. Common interpersonal skills needed by housekeepers to perform their job well include dependability, teamwork and responsibility.

5. Flexibility - Many housekeepers are required to work different hours each day based on a client's needs. For example, if a housekeeper is tasked with cleaning an office building, they may have to wait to begin work until all employees have left the building for the evening. Some housekeepers even work overnight or early in the morning. Being flexible can help a housekeeper be available for more jobs and potentially make more money.

6. Customer service - Housekeepers must have strong customer service skills to be successful at what they do. This is because their work is based on the approval of the client, so ensuring clients are satisfied with a housekeeper's performance is key to being successful in this career.

7. Housekeeping hard skills - Housekeepers need to develop several hard skills to be successful in performing their jobs. Hard skills are specific skills required to perform a certain task. Common hard skills needed to be a good housekeeper include:

   • Carpet cleaning

   • Sweeping

   • Deep cleaning

   • Mopping

   • Window treatment cleaning

   • Vacuuming

   • Dusting

   • Bathroom and bedroom cleaning

   • Infection control

   • Polishing

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS :

Education :

1. Preferred but not required certification in cleaning, janitorial, floor tech, or similar

2. Preferred but not required high school diploma or equivalent

Licensure/Certification (preferred but not required):

• Certified Custodial Technician (CCT) – ISSA Cleaning Management Institute (CMI).

• Cleaning Industry Management Standard (CIMS) Certification.

• OSHA Hazard Communication Training.

• Carpet Cleaning Technician (CCT) Certification – IICRC.

• Bloodborne Pathogen Certification – Required for healthcare cleaning.

Experience :

• Experience: Minimum of 1-2 years in housekeeping, janitorial services, or commercial cleaning.

Skills :

• Skills: Knowledge of cleaning techniques, equipment operation, and use of cleaning chemicals.

• Time Management: Ability to manage tasks efficiently and complete assignments on schedule.

• Communication: Strong interpersonal and customer service skills.

• Attention to Detail: Ability to maintain high standards of cleanliness and sanitation.

Job Tags

Full time, Contract work, Work at office, Flexible hours, Night shift, Afternoon shift,

Similar Jobs