Job Description

JOIN OUR FUN-EMPLOYED FAMILY!



This is a GREAT opportunity to SHINE the spotlight on your GUEST SERVICES and SALES skills!!!



Have fun offering Historic Tours of America's ® tours and attractions while inviting guests to learn about our historic city!



Job Summary


Our ideal Hotel Concierges have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of our city is required. Effectively sell the appropriate tour package to the guest based on the knowledge of our products, pricing and the content of all ticket packages in order to meet your sales goals.

• Competitive pay and paid training: Earn $11 per hour plus uncapped commission! Most concierges average between $15-17 an hour, depending on commissions
• FT employees earn 2 weeks of paid vacation time and 5 days of sick leave each year!
• Choice of HRA or Traditional Healthcare Plan (Employer pays the majority of the premium for employee only coverage)
• Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%)
• 401K Plan
• Fun & Supportive Environment
• Flexible Scheduling
• Established & Financially Stable Company
• Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980

• Accurately handle monies and receipts from sales, verify and balance cash drawer, secure and maintain ticket inventory and company assets
• Ability to stand for long periods of time and tolerate a wide range of temperatures and weather conditions
• Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
• Ability to handle stressful situations and difficult people while maintaining a professional and pleasant demeanor
• Ability to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public
• Ability to work flexible shifts, including days, evenings, weekends and holidays

Qualifications

• High school graduate or equivalent preferred
• Customer service, sales, or information center experience preferred

Successful candidate must undergo a background search

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