Job Description

Job Description

Job Description

A-Line Staffing is now hiring a Healthcare Call Center Representatives in Phoenix, AZ. The Healthcare Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Healthcare Call Center Representative position, please contact Pierce Jones at (586) 710-7983 or pjones@alinestaffing.com

Healthcare Call Center Representative Compensation

• The pay for this position is $17.49per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Healthcare Call Center Representative Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• You must be available Mon-Fri between 7a-5:30p to work an 8 hour shift. (Rotating Saturday Schedule)

Healthcare Call Center Representative Responsibilities

• The primary responsibilities are to verify insurance coverage for potential new clients
• Handles inbound/outbound calls from participants
• Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience
• Call to offer a direct sale of medications to participants and posting payments to the proper account

Healthcare Call Center Representative Requirements

• Minimum of 1 year in a customer service or call center environment
• Understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs.
• High School Diploma or GED
• Attendance is mandatory for the first 90 days

Healthcare Call Center Representative Preferred Qualifications

· Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus

If you think this Healthcare Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

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