Job Description

Healthcare Administrative Associate - Gastroenterology

Employment Status: Full time

Shift: Day/Evening

Requisition Number: 149412

How You’ll Help Transform Healthcare:

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records.
• Perform data management, spreadsheet functions.
• Run and maintain reports.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintain cash box and receipt books.

What We Require:

• High school diploma or GED
• Minimum of two years' experience in a physician office/medical office (preferred)
• Experience with data processing and/or with multi-line telephones (preferred)
• Experience with registration and/or medical insurance (preferred)
• Knowledge of office procedures and equipment
• Effective interpersonal, communication, and teamwork skills
• Automated computer system proficiency
• Excellent organizational and time management skills

About Carilion

This is Carilion Clinic, an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference.

Requisition Number: 149412
Employment Status: Full time
Location: CASB - Carilion Administrative Services Building
Shift: Day/Evening
Shift Details: Monday - Friday
Recruiter: HAYLEY F OHL
Recruiter Email: hcfield@carilionclinic.org

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. Below are benefits available to you when you join Carilion:

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Flexible Work Arrangements/Schedules
• Remote Work Options
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Find more about Carilion Clinic’s benefits by visiting our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

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Job Tags

Full time, Remote job, Flexible hours, Shift work, Afternoon shift, Monday to Friday,

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