** Guest Service Agent**
** Guest Service Agent**
** Fairfield Inn & Suites by Marriott Cape Cod Hyannis**
867 Iyannough Road
Hyannis , MA 02601
Telephone (508) 771-6100
Website
Managed by
**Fairfield Inn & Suites by Marriott Cape Cod Hyannis**
**Current Job Openings**
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Part-time Posted February 20, 2022
> Come Join Our Team! **Guest Service Agent**
**Come Join the Waterford Hotel Group Team!**
**The Ideal Candidate for this Position**
We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
**Job Description**
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
**Job Requirements**
* Must be an outgoing, positive, friendly person
* Must be able to work a flexible schedule including nights, weekends and holidays
* Previous customer service experience preferred
* Previous hotel experience a plus, but not required
* You must be able to pass a thorough background check as well as be drug free
**Benefits**
**We offer our eligible Associates a number of benefits to enhance their health and well-being:**
* Group insurance, including medical, dental, vision and company-paid life insurance
* Paid time off including vacation days, personal days and holidays
* Company-matched 401(k) plan
* Voluntary benefits including short term disability, accident, life and critical illness
* Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
For more information about Waterford Hotel Group, please visit our website at .
EOE/M/F/D/V
**Fairfield Inn & Suites by Marriott Cape Cod Hyannis**
125 Room Hotel
**Our Hotel**
Our new hotel's location in Hyannis, Massachusetts puts guests in the heart of it all whether strolling nearby Main Street, whale watching or shopping the Cape Cod Mall. Travel in confidence knowing our knowledgeable and courteous staff is available 24/7 to help ensure a comfortable stay. Guests enjoy a free hot breakfast and complimentary in-room high speed Internet access along with free Wi-Fi in our modern and inviting lobby. Our hotel's guest rooms and suites are furnished with large work areas, plush mattresses and fluffy pillows allowing you room to work hard and rest easy. A well-equipped exercise room and indoor pool are also available. At the Fairfield Inn & Suites Cape Cod Hyannis, our guests are our #1 priority.
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