Job Description

Location: Preferably one hour from Brooklyn, reside in CT

FIELD SERVICE ENGINEER/MEDICAL DEVICES:

The Field Service Engineer is responsible for on-site service, repair, or troubleshooting of state-of-the-art Medical Devices and Advanced Laboratory Diagnostics at customer sites in the territory.

MAIN RESPONSIBILITIES:

• On-site customer installation, field service support, remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products.
• Ensure repaired systems meet operating specifications, ensuring QA procedures and documentation.
• Communicate design enhancements and improvements for research and implementation.
• Read and interpret schematics and electrical diagrams through to the component level.
• Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
• Extensive component-level troubleshooting. Proficient with test equipment.
• Document and provide reports of parts, service or repairs.
• Complete billing or warranty documentation as needed.
• Live anywhere within the assigned territory

QUALIFICATIONS:

• Formal electronics training through trade school, university or MILITARY technical schools.
• Excellent written and verbal communication skills.
• Be willing to travel as needed.
• Experience with current Personal Computer Windows Operation System (OS) software installation and configuration.
• Must be self-motivated and a self-starter, able to work with minimal supervision.
• Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.
• Ability to work on complex learning and development problems and teach highly technical information is essential.
• Ability to interface with people at all levels.

TRAINING & EDUCATION :

• Military technical training or Associate's degree or higher in Electronics or other related field. Military training in the following fields desired; Avionics, Electronics, Fire Control, Nuclear, Computer/IT, Electrical/Electrician. Schools from the Navy, Marines, Air Force, Army, Coast Guard preferred

Military Veteran Preferred

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