Job Description

Job Description

Job Description

We are looking for enthusiastic Banquet Servers to provide excellent customer service to our guests at catered hotel functions. Must be able to serve customers in a friendly and professional manner while adhering to the standards set by Hilton Hotels & Resorts.

Eligible for base pay ($4/hour) + gratuities for each event function.

Currently filling two vacancies – weekends/holidays required for all openings

• Sets up banquet meal functions as described by the banquet function sheet.
• Provides prompt, professional and courteous service during banquet meal functions.
• Performs tableside and/or buffet food service as required.
• Maintains a clean and orderly workstation.
• Cleans tables of all glasses, silver, china, etc. during and after banquet functions
• Completes all assigned side work throughout scheduled shift.
• Greets and continually monitors to ensure quality guest satisfaction.
• Informs supervisor of guest comments/complaints.
• Assists other banquet associates when needed.
• Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
• Flexibility to work various shifts

• Banquet: 1 year (Preferred)
• Food & Beverage: 1 year (Preferred)

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!

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