Job Description
Job Type
Full-time
Description
Distributed Products Operations Manager Yanmar Compact Equipment North America designs, manufactures and supports a complete range of compact equipment including compact track loaders, mini excavators, wheel loaders and construction equipment for use in such markets as construction, landscaping, utility, land management and agriculture. The products are sold primarily through a third party, independent dealer network.
OVERVIEW: The Distributed Products Operations Manager is responsible for overseeing and leading the flow of products from sales generated by the commercial sales team to the dealers. Drive operational excellence and optimize the process. The Distributed Products Operations Manager will be responsible for establishing and managing our 3PL resource for distribution, processes for performance KPI, machine readiness, fee structure, timely delivery, and site inventory level integrity for whole goods and well as attachments. Reporting on and out on activities and performance. Will co-manage a team of 2-3 staff. Grand Rapids location preferred but will consider remote work if candidate meets job requirements.
RESPONSIBILITIES: - Manage 3PL provider and contact.
- Establish and monitor KPI's for the operation team.
- Maintain processes and product flow to meet demand requirements.
- Provide report for performance and tracking.
- Analytics of data and conversion readouts for presentation.
- Represent the Distributed products team within the Yanmar organization.
- Drive continuous improvement.
- Work with the Director of Distributed Product operations on strategic plans to obtain determined service levels, budget, and growth.
- Set and manage KPI's for vendors and internal team
- Design and implement SOP's for processes.
- Maintain a safe and healthy environment.
Requirements
QUALIFICATIONS: Education and Experience: •2-year associate degree in operations or management.
•3-5 years or more related experience or an equivalent combination of education, experience, and operations management.
•3-5 years of experience and/or working knowledge of the operational characteristics.
•Familiarity with Construction equipment
•Experience in identifying and resolving operation problems caused by processes issues and identifying solutions.
•Experience with MS Office (word, excel, power point, outlook).
•Experience in leading a team.
Knowledge, Skills, and Abilities: •Knowledge of business operating systems preferred (Epicor ERP, Power BI, Crystal reports, Microsoft suite).
•Proficient in Excel, outlook, and word software
•Strong orientation towards quality and detail
•Encourages a culture of continuous improvement.
•Analytical skill set
•Team player (participation and promoting)
•Strong Customer Service skills.
•Excellent communication skills; both written and oral.
•Demonstrated problem solving skills.
•Able to gather and analyze relevant information and coordinate work with other team members.
•Problem solving with actionable solution.
•Functions independently within context of day-to-day activities.
•Able to travel, up to 25% of the time.
•Able to travel internationally.
•Able to lift 60+lbs.
•Able to work 40+ hours per week depending upon workload.
•Comfortable presenting in front of medium to large groups.
•Strong computer skills.
•Strong sense of urgency
The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities.
Job Tags
Full time, Remote job,