Director of Social Work/Patient Experience
SUMMARY: Reporting to SVP of Hospice, supervising and leading the SW team, Providing direct care coordination, team leadership, and compliance-driven support to enhance client outcomes across social work services
DUTIES:
Conduct assessments to determine clients' needs and develop appropriate treatment plans.
Managing Social Work team
Facilitate case management services, ensuring clients receive necessary resources and support.
Collaborate with healthcare professionals to coordinate care for patients
Maintain compliance with HIPAA regulations while managing sensitive client information.
Engage in clinical research as needed to enhance delivery service and improve outcomes.
Offer support to families and caregivers, providing education and resources.
Document all interactions and maintain accurate records of client progress and treatment plans
QUALIFICATIONS: LCSW, 5 years supervision, Hospice or Palliative exp required
Graduate of an Accredited Graduate school of Social Work with a Master’s Degree in Social Work.
Licensed as a Clinical Social Worker in the State of New York required.
Minimum 5 years supervisory experience
An ability to function with independence and confidence in direct service and administration responsibilities. Demonstrate professional competence in practice.
Exhibits an ability and attitude relative to the spirit of caring and tradition at Hospital as required by specific job duties
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