Job Description

Job Description

Job Description

Customer Service Representative (CSR)

Customer Service Representative:

50 West Central Street, Lee MA 01238

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.

Daily Routine:

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Ensure orders are organized and accurate.

Necessary Skills:

• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills
• Ability to take direction from management
• Must be 16 years of age or older to be considered

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