Customer Service Executive- Thai Speaking Job at Booking.com, China

YUZ5aityeTZ0U0hNaWp6UlhQbTk0ZnlIV3c9PQ==
  • Booking.com
  • China

Job Description

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.Booking.com Customer Service Center (Shanghai) Co., Ltd., one of the support companies in China, is looking for Thai Customer Service Executive in China. The operational hours of the Customer Service Center In Shanghai would be from 8:00am to 10:00pm.Description:We are looking for Thai speaking Customer Service Executive to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work.As a Customer Service Executive, you will be working 40 hours per week in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.Main Responsibilities:Handle pre and post reservation inquiries by phone, e-mail and fax;Handle sales requests by phone and e-mail;Modify, change and/or cancel existing reservations;Outbound calls to hotels/guests to arrangement special requests;Liaison between guest and hotel to resolve complaints;Manage relationships with hotels by providing high levels of customer service and account management support.

Job Tags

Shift work,

Similar Jobs

The AES Corporation

Legal Counsel Job at The AES Corporation

 ...committed to meeting the Paris Agreements goals by 2050. Legal Counsel Clean Energy Provide advice and counsel to...  ...relevant legal experience, preferably at a major law firm or in?house. R enewable energy experience; wind energy, battery storage or... 

Novant Health

Registered Nurse, Pelvic Specialty Job at Novant Health

What We Offer: The Registered Nurse serves as a leader of the healthcare team at Novant Health by establishing an authentic personalized...  ...nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed... 

Metropolitan Market

Meat/Seafood Assistant Team Leader Job at Metropolitan Market

 ...THE ROLE As a key member of the Meat/Seafood department leadership team, the Meat/Seafood Assistant Team Leader has a breadth of responsibilities spanning from team member development and sales generation, to product management and merchandising. In this role, you...