Job Description
Customer Service Department: Customer Service
Employment Type: Full Time
Location: NHQ
Compensation: $16.00 - $18.00 / hour
Description About the Role
Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant
Customer Service team , where your voice is the first touchpoint for our customers and your impact is felt across every department.
Shift: Monday-Friday 6:30am-3:30pm CST
Pay: $16-$18/ hr. depending on experience
Key Responsibilities What You'll Do
- Be the first point of contact for inbound/outbound calls
- Assist customers with inquiries, concerns, and resolutions
- Process customer payments (ACH, credit card, deposits)
- Maintain accurate records in our systems and databases
- Collaborate with internal teams to finalize paperwork and approve projects
- Use T-Mobile Dialpad to manage daily call flow
Skills, Knowledge and Expertise What You Bring
- 1-3 years of phone-based customer service or administrative experience
- 1-3 years working in a professional office environment
- Proficiency with Microsoft Word & Excel
- Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro
Benefits Perks & Benefits
- Healthcare Coverage (Eligible after 60 days)
- Fun Office Incentives to keep spirits high
- 401(k) Retirement Plan (Eligible after one year)
Ready to Apply?
We'd love to hear from you!
Email: careers@roofsbyaspen.com
Apply Online: workforaspen.com
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Job Tags
Full time, Work at office, Monday to Friday, Shift work,