Client Services Coordinator Job at Partnership Employment, Reading, PA

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  • Partnership Employment
  • Reading, PA

Job Description

Job Description

Job Description

Immediately hiring a Client Services Coordinator in Reading, PA. Organization is a highly reputable marketing and advertising firm. Full time opportunity offering excellent benefits, significant career advancement opportunities, and a positive work culture. The Customer Success Manager plays an integral role in ensuring the satisfaction and fulfilment of existing accounts.

Benefits

  • Company paid benefits
  • 401(k) with generous match
  • 13 days PTO, paid holidays
  • Work from home Fridays

Qualifications

  • Previous office or corporate experience is preferred
  • A minimum of one year of customer service experience
  • Professional phone etiquette
  • Business level writing skills

Responsibilities

  • Build strong relationships with clients
  • Provide guidance and support to clients
  • Collaborate with sales and account management teams to drive customer success
  • Analyze customer data to identify trends and opportunities for improvement
  • Conduct regular check-ins with clients to assess satisfaction levels and address any concerns promptly

Job Tags

Holiday work, Full time, Immediate start,

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