Job Description
Primary Responsibilities: Duties are as follows but not limited to:
- Report work completed daily to Director of Engineering.
- Respond in a courteous manner to guest questions, complaints and/or requests.
- Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification.
- Responsible for troubleshooting, initiating repairs, identifying malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the hotels.
- Ensures that we maintain all brand standards and follow-up on inspection deficiencies.
- Ensures that Engineering Department support all Risk Management initiatives and guidelines for fire and safety regarding Engineering including the proper storage of chemicals, paints and etc.,
- Ensures that Quality Standards and Service are maintained for Property, Product, and People.
- Communicates daily with other management, and department heads and employees.
- Coordinates conducting the departmental operational audits and assists in developing corrective action plans.
- Maintain the physical appearance and operational efficiency of the hotel including physical. Mechanical, electrical, plumbing etc.
- Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety, etc.
- Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.
- Perform daily and weekly property document inspections.
- Establish and maintain department equipment and supply inventory levels appropriate to property requirements.
- Other duties as assigned, of which the associate is capable of performing.
- Provide the highest quality of service to the guest at all times.
- Report work completed daily to Director of Engineering.
- Respond in a courteous manner to guest questions, complaints and/or requests.
- Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification.
- Responsible for troubleshooting, initiating repairs, identifying malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the hotels.
- Prioritize, plan, schedule, assign and supervise the engineering department staff.
- Provide training to staff on supplies, inventory, maintenance and ordering procedures.
- Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
- Ensure maintenance staff is wearing proper uniforms with name tag and upholds hotels grooming and hygiene standards.
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