Job Description
The Parts Manager at Tate Branch Autoplex Carlsbad is a full-time position, with a base pay plus commission opportunity, in the auto industry:
Key responsibilities of a dealership parts manager:
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Inventory Management:
- Accurately forecasting and ordering parts to maintain optimal stock levels, preventing shortages or overstocking.
- Monitoring inventory levels and identifying slow-moving or obsolete parts.
- Managing parts storage and organization to ensure easy access.
Customer Service:
- Assisting customers in finding the correct parts for their vehicles.
- Providing accurate pricing information and quotes.
- Handling customer inquiries and complaints related to parts.
Sales Management:
- Setting sales goals for the parts department and tracking progress.
- Developing and implementing strategies to increase parts sales.
- Motivating and coaching the parts sales team.
Team Leadership:
- Hiring, training, and supervising parts specialists.
- Delegating tasks and responsibilities to the parts team.
- Evaluating performance and providing feedback to staff.
Vendor Management:
- Negotiating pricing and terms with parts suppliers
- Maintaining relationships with vendors to ensure timely delivery of parts
Financial Management:
- Monitoring department expenses and profitability
- Preparing reports on parts sales and inventory levels
- Identifying cost-saving opportunities
Required skills for a dealership parts manager:
- Technical knowledge: Thorough understanding of automotive parts and systems
- Sales skills: Excellent customer service and ability to close deals
- Leadership skills: Effective team management and motivation
- Analytical skills: Ability to interpret data and make informed decisions regarding inventory management
- Computer proficiency: Familiarity with parts ordering systems and dealership management software
Compensation & Benefits
The compensation for this position is $3000 to $6000 per month, paid semimonthly. Additional benefits include health insurance, a discount on parts at Tate Branch Autoplex Carlsbad, and opportunities for growth and development within the organization.
Responsibilities
- Ensure all customer inquiries are responded to in a timely and professional manner.
- Help keeping orderly shop, receiving, stocking, and cataloging of parts.
- Provide knowledgeable advice and ideas on product selection and pricing to customers.
- Process invoices, orders, and payments in a timely and accurate manner.
- Diagnose customer needs and offer solutions.
- Maintain accurate inventory records.
- Help increase sales and customer loyalty.
- Respond to customer inquiries and provide product features/benefits and applicable discounts.
- Communicate closely with sales staff and other departments to ensure customer's requests are handled promptly.
Requirements
- High school diploma or GED.
- Previous experience in customer service or sales (preferably in an automotive industry).
- Working knowledge of parts and supplies for US-made and imported light trucks and passenger cars.
- Strong sales, communication, and customer service skills.
- Good computer, phone, and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to handle multiple tasks in a fast-paced environment.
- Valid driver's license.
EEOC Statement
Tate Branch Auto Group is an Equal Opportunity Employer and has a strong commitment to diversity. All qualified applicants will receive consideration for employment regardless of their race, color, gender, national origin, religion, age, disability, genetic information, marital status, or any other protected class.
Job Tags
Base plus commission, Full time,