Job Description

This position does require travel to different locations.

Purpose:
Under the direction of an audiologist and in accordance with established policies and procedures, provides support to department clinicians. Uses a variety of audiometric technical equipment. Works with patients and families while assisting with testing and/or newborn infant hearing screening. Completes clerical duties associated with department function.

Responsibilities:

• Maintain a high degree of cleanliness and order within clinic, testing areas and equipment.
• Complete forms and other paperwork and conduct other miscellaneous clerical duties as needed.
• Consult with audiologist or manager if there are equipment problems or other issues.
• Demonstrate cost effective use of human and material resources and report supply and material shortages to manager/director.
• Perform functions that require using audiometric technical equipment.
• Participate in quality assurance, confidentiality and compliance activities.
• Assist in patient audiometric testing and in patient education
• At the direction of Audiologist, provide patients/families with educational support, which may include contacting families about programs and providing families/educators with materials.
• Prepare and package hearing aids and related items for shipping. Receive and process incoming hearing aids and related items.
• Assist families in scheduling appropriate appointments.
• Assist in troubleshooting external Cochlear Implant equipment.
• Support testing procedures with patients during evaluation and during programming of Cochlear Implant.
• Perform electroacoustic analysis on hearing aids, new and repaired.
• Retrieve test results and record data according to department standards.
• Ensure patient safety through contacting a physician, either through the ENT services or ER, of any occurrence or incident relating to patient care.

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