Job Description

The Import/Export Agent is responsible for coordinating and processing international shipments, ensuring all documentation is prepared accurately and in compliance with regulatory requirements and company procedures. This role supports both air and ocean freight operations and provides general administrative support as needed.

Hours: 10AM-7PM

Key Responsibilities:

• Coordinate the preparation, labeling, and distribution of import/export shipments for assigned clients.
• Generate necessary documentation, including delivery orders and shipping labels.
• Distribute import/export paperwork to the appropriate internal teams or external brokers.
• Communicate with trucking companies, airlines, steamship lines, and bonded facilities to arrange pickups and deliveries.
• Ensure all shipments are processed in compliance with customer requirements and regulations.
• Perform data entry and maintain organized electronic and physical filing systems.
• Issue freight bills and invoices to brokers and follow up on unpaid invoices within credit terms.
• Support additional business functions as assigned by leadership.

Qualifications:

• High school diploma or equivalent; relevant work experience may be considered in lieu of formal education.
• Basic computer proficiency required; familiarity with import/export software is a plus.
• Understanding of international trade terms, customs regulations, and shipment procedures is desirable.
• Strong verbal and written communication skills.
• Must be able to accommodate a flexible work schedule including weekends and holidays as necessary

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