Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes: TJ Maxx Store 0243
|| 2715 Eastern Bypass
|| Montgomery|| AL|| 36117
JOB SUMMARY
Supports the District Loss Prevention Manager and Store Management by executing core
responsibilities, focused on providing excellent customer engagement to customers. Deters acts
of external dishonesty within the established customer engagement guidelines. Supports a
positive customer shopping experience in the store and maintains a strong store partnership
with store teams and loss prevention. Exercises sound judgment in decision-making to ensure
their safety, the safety of others, and the protection of the Company brand. Adheres to
Company policies and maintains and supports Company culture and values.
Duties and Responsibilities
* Engages customers within 10 feet of them within 10 seconds and provides a positive
shopping experience, (e.g., greets customers, answers customer questions, demonstrates
courtesy and respect, responds properly to Merchandise Protection pedestal activation).
* Provides an effective deterrent to external theft by maintaining a professional and visible
presence (e.g., front of the store, high shrink departments) and using approved customer
engagement techniques.
* Wears the designated CSA uniform.
* Responds to customer requests for assistance by referring customers to Store Management
or Associates.
* Observes and reports any suspicious behavior or critical incidents to Loss Prevention or
Store Management.
* Review and understand the Store Emergency Response Guide sections titled Evacuating
People with Disabilities, Missing Child, Store Disturbances, Fire, Severe
Weather/Natural Disaster, Bomb Threat, and Imminent Threat.
* Identifies internal theft alert signals and reports them to their Manager.
* Documents incidents as required in case management system.
* Helps maintain a risk-free environment and communicates workplace safety issues to
Management in a timely manner.
* Performs other duties as assigned.
At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: TJ Maxx Store 0243|| 2715 Eastern Bypass
|| Montgomery|| AL
|| 36117
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